Sue brings over 30+ years of invaluable experience within the health and social care sector, having worked in care since 1990. Since 2001, she has held senior leadership roles including Senior Carer, Deputy Manager, and Registered Manager, managing both residential and nursing services and supporting individuals with complex care needs. Dementia care is at the heart of Sue’s practice, and she is deeply committed to delivering high‑quality, compassionate, and truly person‑centred care.

Her wide‑ranging career has given her a thorough, hands‑on understanding of care services at every level. As a Registered Manager, Sue leads with warmth, integrity, and professionalism, always placing dignity, respect, and quality of life at the centre of everything she does. She is passionate about supporting both residents and staff, fostering a positive, supportive, and homely environment where people feel valued and empowered.

Sue shares: “Providing care with compassion, understanding, and respect is not just a role, it’s a responsibility and a privilege.”

Born and bred in Wales, Sue is a proud Welsh speaker and brings strong values of community and connection into her work. Outside of her role, she is happily married with children and enjoys spending time by the sea and going for long walks. An avid animal lover, she is also the proud owner of her adorable rescue cat named Oreo.